Returns & Exchanges

At DEZI, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, we offer a seamless 30-day return window for all items in their original, unworn condition with tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and follow the instructions provided to package your items securely.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; make sure to obtain a tracking receipt for your records.

• 4.
  Receive Your Refund

  After our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.